Byres Security Support

Support for the Tofino Argon security appliances and related software modules is provided by Tofino Certifed VARs and Byres Security.

  • if you are working with a Tofino Certified VAR, contact them directly
  • if not, please contact the Byres Security team of technical specialists directly at:

Support Team

support@tofinosecurity.com

1-(250)-390-1333

1-877-297-3799

8:30am-4:30pm PST/PDT

(Vancouver: UTC– 8 hours)

Ask for support for:

 

Model Part Number Photo
Tofino Argon Security Appliance:
100 Model		 FA-TSA-100-TX/TX  Tofino Argon 100 Product image
Tofino Argon Security Appliance:
220 Models		 FA-TSA-220-TX/TX
FA-TSA-220-TX/MM
FA-TSA-220-MM/TX
FA-TSA-220-MM/MM

TX= 10/100BASE-TX (Twisted Pair)
MM= Multimode 10/100BASE-FX (Fiber)

  Tofino Argon 220 family of industrial security products

  

Tofino Premium Support

 

Byres Security offers the Tofino Premium Maintenance Support Contract that extends your normal warranty coverage and places several advanced support tools and services at your disposal:

  • Worldwide telephone and e-mail support

  • Free updates to new versions of Tofino CMP software, Tofino Security Appliance firmware, and device and vulnerability databases

  • Access to premium support content on the Tofino web site

  • Free repair/replacement of out-of-warranty Tofino hardware

Please contact your local Byres Security support representative to learn more about putting the Tofino Premium Maintenance Support Contract to work for you.